Customer Service at SSC is very important to us, but even more importantly, to our clients. After all, service is in our name. We hope the content in this article helps you provide better service and value to your customers.
Unhappy customers…we have all dealt with them at some point in our life from working in retail, food, hospitality and service industries. The challenge is how do we best deal with the situation and customer. In the garage door industry dealers and installers work with homeowners and businesses everyday who may become unhappy for a variety of reasons.