Tag: Customer Service

The 4 C's of amazing customer service
Customer Service, Guide
The 4 C's of Customer Service
Customer Service at SSC is very important to us, but even more importantly, to our clients. After all, service is in our name. We hope the content in this article helps you provide better service and value to your customers.
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ANSWERS TO YOUR TOUGHEST QUESTIONS

Contact the industry’s leading customer service team

Hours

Eastern Time Zone
Monday-Friday
7:30 AM to 6:00 PM

Pacific Time Zone
Monday – Friday
4:30 AM to 3:00 PM

Contact

Phone
833-SSC-DOOR (833-772-3667)
Local & Int’l: 330-556-6686

Fax
Local & Int’l: 330-556-6686

Learn More About SSC

Contact US

ANSWERS TO YOUR TOUGHEST QUESTIONS

Contact the industry’s leading customer service team

Hours

Eastern Time Zone
Monday-Friday
7:30 AM to 6:00 PM

Pacific Time Zone
Monday – Friday
4:30 AM to 3:00 PM

Contact

Phone
833-SSC-DOOR (833-772-3667)
Local & Int’l: 330-556-6686

Fax
Local & Int’l: 330-556-6686

Learn More About SSC

Contact US

Latest Articles

10 Valuable Tools Every Garage Door Repair Business Needs Featured Image
Garage Door Business, Garage Door Tools
10 Valuable Tools Every Garage Door Repair Business Needs
In the competitive realm of garage door repair, time is money. Choosing tools that streamline your processes and enhance your problem-solving capabilities is paramount. This guide will help you make informed decisions, ensuring that every tool in your arsenal is an asset, contributing to the success and efficiency of your business.
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DIY vs Pro Repairs Featured Image
Garage Door Springs, Professional
Don't Replace Your Garage Door Spring Call a Professional
Ah, the trusty garage door. It shelters your precious car, doubles as a storage haven for forgotten stuff, and even grants epic driveway basketball moments. When your once-gleaming door starts groaning like a haunted swing set, the culprit is likely a broken spring. That's where the big question arises: DIY or call the pros?
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High Performance Springs - DuraMaster
DuraMaster, Garage Door Springs
Ditch Traditional: Why Pros Should Embrace High-Performance Springs
Garage doors get slammed, bumped, and weathered – garage door springs endure a tireless battle against gravity. For professional garage door installers, reliability and customer satisfaction are key. That's where high-performance garage door springs come in. They're not just an upgrade; they're a game-changer.
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The Impact of the Garage Door Drum
Garage Door Drum, Garage Door Springs
Understanding 3 Impacts Of The Garage Door Drum
Often overlooked, the garage door drum stands as a fundamental yet underestimated component crucial for the smooth operation of garage doors. This article looks at the impact of the garage door drum on the overall functionality of garage doors.
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Garage Door Lube Blog Featured Image
Garage Door Lube, Garage Door Maintenance
Garage Door Lubricants and Choosing the Right One
Garage doors, whether in residential or commercial settings, play a vital role in our daily lives. To keep them functioning smoothly and reliably, lubricant is a critical factor. Different lubricants are available to address the specific needs of various garage door components, from springs and rollers to tracks and hinges.
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DYK-12Products-SSC
Garage Door Products, Garage Door Tools
Did You Know? 12 Products We Offer at SSC
When it comes to garage door products, SSC stands out as a trusted name in the industry. But did you know just how diverse and wide our product range is? In this blog post, we'll introduce you to some of our unique or lesser-known products.
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Importance of Commercial Overhead Door with Miller Edge
Commercial, Commercial Overhead Door
The Importance of Safety for Commercial Overhead Door
In the bustling world of business, where productivity and efficiency take the forefront, it's easy to overlook a critical aspect that forms the backbone of any successful enterprise - safety. Miller Edge and SSC are teaming up to provide a series designed to bring a better understanding of commercial garage door safety.
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SSC Safety & Security Upsell Series Blog Featured Image
Garage Door Safety, Garage Door Security
Ideal Upsell - 8 Products That Provide Peace of Mind Safety
One effective way to enhance your service and provide unparalleled value to your clients is by offering a range of safety products as upsells.In this blog, we'll explore the world of upselling safety products, discuss their importance and benefits, and provide a curated list of essential items that can provide safety and peace of mind.
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SSC Upsell Series - Modern Garage Doors
Garage Door Openers, Garage Door Operators
Ideal Upsell – New Technology Garage Door Openers
The third installment of our Ideal Upsell Series, where we delve into the world of modern garage door openers that provide homeowners with enhanced security and convenience. In today's market, these innovative devices come equipped with a variety of unique features.
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