Website Tips – Getting Started

2 min read

Every SSC customer is able to access our website for the most up-to-date pricing, training videos, catalogs, and additional resources. New customers are now assigned a login as part of our new customer introduction. If you aren’t a new customer and don’t know if you have an online login, give us a call and our sales team can help set you up.

Once you are able to log into the website, you can now add additional people from your company onto your account. We added this feature so you can provide the tools your staff needs by allowing different levels of content access. Owner and Manager levels can place quotes and orders. Techs can browse the site and see products, but they won’t be able to see pricing or add anything to the cart. This will be really helpful when they are in the field and want to show a customer a product but don’t want to show the manufacturing price. Lastly, Trainees will only see our training platform, Solutions Education.

To add more users, Log in then go up to your user account information at the top right of the screen then click ‘account settings’. From there click on ‘Users’ then ‘Invite’ on the left side panel. Type in their email and assign their user level. Once you hit submit, they’ll receive an email in their inbox to set their own password. They are now a part of your company account.

This is also a good time to update your user information including your contact information and shipping addresses to ensure your orders arrive exactly where they need to go.

For more information and visual step by step instructions, visit our YouTube https://www.youtube.com/playlist?list=PLRixCVaF_1L1f8q4WHl3zEZTlkZ4dANQn to watch a short video on each of these topics!

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Safety Disclaimer: In order to see all procedures completely, there may be safety measures that are not taken by our actors. Be sure to follow any and all proper safety requirements and refer to your manufacturer’s installation manual for details. Your health and safety is the #1 concern. Failure to understand/follow the recommendations in the course could result in property damage, personal injury or death. While all efforts are made to provide accurate information and guidance, it is impossible to predict all door circumstances. Accordingly, the user agrees that the user of this video; products and information contained herein are at your own risk. In no event shall Service Spring be liable for any property damage, personal injury/death, or any other loss or damage that may result from your use of the information and products provided on this video. All information contained within this site is provided “as-is” without warranty expressed or implied. User assumes all responsibility/risk for use of information and products purchased. If you have any doubts about your ability to perform the work safely, we recommend you contact another door professional to complete your repair.

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