Customer Communication

ANSWERS TO YOUR TOUGHEST QUESTIONS

Contact the industry’s leading customer service team

Hours

Eastern Time Zone
Monday-Friday
7:30 AM to 6:00 PM

Pacific Time Zone
Monday – Friday
4:30 AM to 3:00 PM

Contact

Phone
833-SSC-DOOR (833-772-3667)
Local & Int’l: 330-556-6686

Fax
Local & Int’l: 330-556-6686

Contact US

Company Name

Customer Number

First Name

Last Name

Phone

What can we help you with?

Text Message Opt-in

By checking this box, you agree to receive text messages from SSC. You can reply 'stop' to opt-out at any time. Read Our SMS Policy Here.

ANSWERS TO YOUR TOUGHEST QUESTIONS

Contact the industry’s leading customer service team

Hours

Eastern Time Zone
Monday-Friday
7:30 AM to 6:00 PM

Pacific Time Zone
Monday – Friday
4:30 AM to 3:00 PM

Contact

Phone
833-SSC-DOOR (833-772-3667)
Local & Int’l: 330-556-6686

Fax
Local & Int’l: 330-556-6686

Contact US

Company Name

Customer Number

First Name

Last Name

Phone

What can we help you with?

Text Message Opt-in

By checking this box, you agree to receive text messages from SSC. You can reply 'stop' to opt-out at any time. Read Our SMS Policy Here.

Latest Articles

December 2, 2024

Customer Relations, Customer Service

Simplified Customer Retention Strategies for Garage Door Repair Businesses

Customer retention costs businesses far less than acquiring new customers, plus, these returning customers typically spend more than new customers. There’s a popular quote, “You never get a second chance to make a good first impression.”

October 29, 2024

Guide, Tips

Preparing for Winter 2024: Upselling to Secure Homeowner Safety

As the air of autumn settles in, it’s time for homeowners to begin thinking about winter preparations. For those of us in the garage door industry, this season presents a unique opportunity not only to ensure that your customers’ doors are functioning optimally but also to upsell products and services that enhance homeowner safety and security.

October 9, 2024

Community, Customer Service

Made in America: SSC Honors Tradition through Innovation

Within American manufacturing lies a story of resilience, innovation, and ingenuity. For generations, manufacturing has defined the American dream, and for many, that American dream is synonymous with opportunity and prosperity. SSC was built on a unique opportunity to provide top-quality products, supported by superior customer service.

5 Ways to Network & Build Relationships Blog Image

September 6, 2024

Guide, Relationships

Networking and Building Referral Relationships in the Garage Door Industry

Whether you’re a manufacturer, business owner, or installer, establishing strong networking and referral relationships can be the key to business growth and sustained success.

Using Social Media to Drive Business Growth

August 16, 2024

Guide, Marketing

How to Use Social Media to Drive Small Business Growth in the Garage Door Industry

Love it or hate it, it is hard to deny the power social media holds for small businesses. With proper use, social media can increase visibility, build brand awareness, and ultimately, lead to business growth. For those with limited personal use of social media, using social media for your business may seem like an unattainable challenge, but it doesn’t have to be!

July 25, 2024

Guide, Safety

Garage Door Tune-Up: Helping Homeowners this Back-to-School Season

For parents across the country, back-to-school season is likely met with a mix of emotions. As garage door professionals, we cannot prepare you for checking off the school supply list or coordinating the planning of after-school practices, but we can prepare you for ensuring your garage is safe and secure for your family this Fall.

July 11, 2024

Guide, Safety

Value-Added Upselling: How to Grow Your Garage Door Repair Business

While repairing garage doors and addressing immediate issues are the cornerstones of your garage door business, understanding the subtlety of upselling value-added products is crucial for long-term success. Providing comprehensive solutions that enhance customer satisfaction and position your business as a community resource will take your business to the next level, while setting your business apart from local competitors.

Powder with a Purpose - Honor with Powder

May 22, 2024

Community, Garage Door Springs

SSC Honors Veterans – Powder with a Purpose Initiative

Service Spring Corporation (SSC) is committed to honoring America's veterans through their support of the Honor Flight Network. This non-profit organization dedicates its efforts to bringing veterans to Washington, D.C., to visit and reflect at the memorials dedicated to their service.