Tag: Customer Service

Blog-Customer-Retention
Customer Relations, Customer Service
Simplified Customer Retention Strategies for Garage Door Repair Businesses
Customer retention costs businesses far less than acquiring new customers, plus, these returning customers typically spend more than new customers. There’s a popular quote, “You never get a second chance to make a good first impression.”
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SSCBLOG-MadinAmerica-FeaturedImage
Community, Customer Service
Made in America: SSC Honors Tradition through Innovation
Within American manufacturing lies a story of resilience, innovation, and ingenuity. For generations, manufacturing has defined the American dream, and for many, that American dream is synonymous with opportunity and prosperity. SSC was built on a unique opportunity to provide top-quality products, supported by superior customer service.
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The 4 C's of amazing customer service
Customer Service, Guide
The 4 C's of Customer Service
Customer Service at SSC is very important to us, but even more importantly, to our clients. After all, service is in our name. We hope the content in this article helps you provide better service and value to your customers.
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ANSWERS TO YOUR TOUGHEST QUESTIONS

Contact the industry’s leading customer service team

Hours

Eastern Time Zone
Monday-Friday
7:30 AM to 6:00 PM

Pacific Time Zone
Monday – Friday
4:30 AM to 3:00 PM

Contact

Phone
833-SSC-DOOR (833-772-3667)
Local & Int’l: 330-556-6686

Fax
Local & Int’l: 330-556-6686

Learn More About SSC

Contact US

ANSWERS TO YOUR TOUGHEST QUESTIONS

Contact the industry’s leading customer service team

Hours

Eastern Time Zone
Monday-Friday
7:30 AM to 6:00 PM

Pacific Time Zone
Monday – Friday
4:30 AM to 3:00 PM

Contact

Phone
833-SSC-DOOR (833-772-3667)
Local & Int’l: 330-556-6686

Fax
Local & Int’l: 330-556-6686

Learn More About SSC

Contact US

Latest Articles

Blog-Customer-Retention
Customer Relations, Customer Service
Simplified Customer Retention Strategies for Garage Door Repair Businesses
Customer retention costs businesses far less than acquiring new customers, plus, these returning customers typically spend more than new customers. There’s a popular quote, “You never get a second chance to make a good first impression.”
Read More
SSCBlog_PrepareForWinter_Featured-Image
Guide, Tips
Preparing for Winter 2024: Upselling to Secure Homeowner Safety
As the air of autumn settles in, it’s time for homeowners to begin thinking about winter preparations. For those of us in the garage door industry, this season presents a unique opportunity not only to ensure that your customers’ doors are functioning optimally but also to upsell products and services that enhance homeowner safety and security.
Read More
SSCBLOG-MadinAmerica-FeaturedImage
Community, Customer Service
Made in America: SSC Honors Tradition through Innovation
Within American manufacturing lies a story of resilience, innovation, and ingenuity. For generations, manufacturing has defined the American dream, and for many, that American dream is synonymous with opportunity and prosperity. SSC was built on a unique opportunity to provide top-quality products, supported by superior customer service.
Read More
5 Ways to Network & Build Relationships Blog Image
Guide, Relationships
Networking and Building Referral Relationships in the Garage Door Industry
Whether you’re a manufacturer, business owner, or installer, establishing strong networking and referral relationships can be the key to business growth and sustained success.
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Using Social Media to Drive Business Growth
Guide, Marketing
How to Use Social Media to Drive Small Business Growth in the Garage Door Industry
Love it or hate it, it is hard to deny the power social media holds for small businesses. With proper use, social media can increase visibility, build brand awareness, and ultimately, lead to business growth. For those with limited personal use of social media, using social media for your business may seem like an unattainable challenge, but it doesn’t have to be!
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Garage Door Tune Up
Guide, Safety
Garage Door Tune-Up: Helping Homeowners this Back-to-School Season
For parents across the country, back-to-school season is likely met with a mix of emotions. As garage door professionals, we cannot prepare you for checking off the school supply list or coordinating the planning of after-school practices, but we can prepare you for ensuring your garage is safe and secure for your family this Fall.
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Value Add Upselling Garage Doors
Guide, Safety
Value-Added Upselling: How to Grow Your Garage Door Repair Business
While repairing garage doors and addressing immediate issues are the cornerstones of your garage door business, understanding the subtlety of upselling value-added products is crucial for long-term success. Providing comprehensive solutions that enhance customer satisfaction and position your business as a community resource will take your business to the next level, while setting your business apart from local competitors.
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Powder with a Purpose - Honor with Powder
Community, Garage Door Springs
SSC Honors Veterans – Powder with a Purpose Initiative
Service Spring Corporation (SSC) is committed to honoring America's veterans through their support of the Honor Flight Network. This non-profit organization dedicates its efforts to bringing veterans to Washington, D.C., to visit and reflect at the memorials dedicated to their service.
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DigitalMKTTips-BlogFeaturedImage
Google, Marketing
7 Digital Marketing Tips To Help You Reach More Customers
Read More
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