Guide Archives

December 2, 2024

Simplified Customer Retention Strategies for Garage Door Repair Businesses

Customer retention costs businesses far less than acquiring new customers, plus, these returning customers typically spend more than new customers. There’s a popular quote, “You never get a second chance to make a good first impression.”

October 29, 2024

Guide, Tips

Preparing for Winter 2024: Upselling to Secure Homeowner Safety

As the air of autumn settles in, it’s time for homeowners to begin thinking about winter preparations. For those of us in the garage door industry, this season presents a unique opportunity not only to ensure that your customers’ doors are functioning optimally but also to upsell products and services that enhance homeowner safety and security.

5 Ways to Network & Build Relationships Blog Image

September 6, 2024

Guide, Relationships

Networking and Building Referral Relationships in the Garage Door Industry

Whether you’re a manufacturer, business owner, or installer, establishing strong networking and referral relationships can be the key to business growth and sustained success.

Using Social Media to Drive Business Growth

August 16, 2024

Guide, Marketing

How to Use Social Media to Drive Small Business Growth in the Garage Door Industry

Love it or hate it, it is hard to deny the power social media holds for small businesses. With proper use, social media can increase visibility, build brand awareness, and ultimately, lead to business growth. For those with limited personal use of social media, using social media for your business may seem like an unattainable challenge, but it doesn’t have to be!

July 25, 2024

Guide, Safety

Garage Door Tune-Up: Helping Homeowners this Back-to-School Season

For parents across the country, back-to-school season is likely met with a mix of emotions. As garage door professionals, we cannot prepare you for checking off the school supply list or coordinating the planning of after-school practices, but we can prepare you for ensuring your garage is safe and secure for your family this Fall.

July 11, 2024

Guide, Safety

Value-Added Upselling: How to Grow Your Garage Door Repair Business

While repairing garage doors and addressing immediate issues are the cornerstones of your garage door business, understanding the subtlety of upselling value-added products is crucial for long-term success. Providing comprehensive solutions that enhance customer satisfaction and position your business as a community resource will take your business to the next level, while setting your business apart from local competitors.

June 2, 2021

Gate, Guide

How to Install a LiftMaster Residential Swing Gate Operator

In this guide, we will review how to install a residential swing gate operator. We are confident that this guide will help you be a better installer and provide better customer service and value to your customers.

May 5, 2021

Extension Springs, Garage Door

Common Garage Door Terms to Know For Dealer and Installers

At SSC we want to help you get familiar with some of the numerous industry specific terms and definitions that you as a dealer/installer will need to know in the field. This glossary of terms will be looking at the most common terms you would use on a daily basis.

March 10, 2021

Extension Springs, Garage Door Springs

3 Garage Door Spring Stocking Methods - Advantages & Disadvantages

Looking for help on how to manage your inventory and stock? In this guide we look at 3 different ways to stock garage door springs while addressing the advantages and disadvantages of each.

December 2, 2020

Garage Door, Garage Door Springs

How to Cut & Cone Torsion Spring

In this how-to guide from SSC Solutions Education, we look at how to cut and cone a torsion spring. You might be wondering why you need to know this if the torsion spring comes from the manufacturer completed with everything installed? You may run into times when you need to alter the new spring from what you have in stock.